In the customer portal under Billing, once you are signed in. There is no public form — we need the application tied to an account so approved credits have somewhere to land.

Can I apply on the free plan?

Yes. Plan does not affect eligibility, and applying does not require a card on file.

How long does a decision take?

Three business days is typical. You will see the outcome on Billing; the decision also fires application.decided to any ops webhook you have configured.

What if I need to change my request?

Withdraw the pending application from Billing and submit a new one. A second application while one is pending is rejected.

Do approved credits expire?

They behave like purchased credits — no expiry while your plan is active, spent after your monthly allowance.

Can I apply more than once?

Yes, as soon as the previous application is decided. Repeat requests for the same project are read against what you shipped with the last grant.

Credit applications

Ask for credits.
Tell us why.

Some projects do not fit a plan. A nonprofit campaign, a student film, a launch that needs forty variants in one week. Name an amount and a reason, and a person reads it — no sales call, no pitch deck.

Apply from Billing →Read the rules first

1 – 50,000 creditsDecision in 3 business daysFree to ask

BILLING · APPLY FOR CREDITSSigned in

Credits requested4,000 credits1 – 50,000 Reason185 / 500

One pending application at a time.Submit application

50,000

largest single request

3 days

typical decision time

pending application per account

cost to apply, approved or not

How it works

Two fields, one decision.

Or just buy credits →

01Open Billing

Applications live in the customer portal, under Billing. You need an account, but any plan qualifies — including the free one.

02Name the amount

Anything from 1 to 50,000 credits. Ask for what the project needs; a specific number reads better than a round guess.

03Write the reason

Three to five hundred characters. What you are making, who it reaches, and why the plan does not cover it. Plain sentences beat a pitch.

04Wait for the decision

Usually three business days. Approved credits land on your ledger with the reason credit_application and the application id attached.

The rules, in full

There are only four, and the form enforces all of them before it will submit.

Amount: 1 to 50,000 credits

Anything outside the range is rejected by the form. For more than 50,000, talk to sales instead — that is a volume conversation, not an application.

Reason: 3 to 500 characters

Short enough to read in one pass, long enough to explain the project. Empty and one-word reasons are declined without review.

One pending at a time

A second application is rejected while the first is undecided. Withdraw the pending one from Billing if you need to change it.

No cost, no obligation

Applying is free and a decline costs you nothing. You can apply again as soon as the previous one is decided.

What gets approved

We fund work,
not experiments.

The strongest applications have a deadline, an audience and a reason the credits cannot come from a card. The weakest ask for a large number with no project attached.

OFTEN APPROVED

✓Registered nonprofits and community campaigns✓Student and film-school projects with a submission date✓Accessibility work — translation, signing, captioned series✓Public-interest reporting and civic information✓A paying account hit by a genuine render problem

USUALLY DECLINED

×“Testing the platform” with no project described×Funded commercial campaigns that can pay list price×Resale, white-label or agency inventory×Anything the acceptable use rules already prohibit

Questions people ask before applying.

Two fields and three days
stand between you and the credits.

Apply from Billing →Talk to us

Ask for credits.Tell us why.